How do I retract/reverse a dispute?

To reverse a mistaken dispute, go to the adjustments tab. Any disputes submitted within the invoicing period, but outside of the actionable adjustment window, will be hidden. To show these prior disputes click the “Show Restorable No Pay Ops” toggle on the top right. 

Find the Operator row for who you need to restore the pay then click the 3 dots on the far right-hand side and select Restore Pay. You'll then be prompted to enter any missing timestamps to restore the payment. 

Remember, You can then restore pay to any disputes/absences within the invoicing period (Mon-Mon 11 AM).

NOTE: If you accidentally disputed a multi-day Op, please reach out to your local Operations Coordinator for help as these are not considered "restorable".