- Navigate to the main Dashboard within your business portal
- Scroll down to the High Volume Dashboard
- Select the Adjustments tab
- Filter by Location and Work Area if necessary
- Adjust the Operator(s) pay by hours and minutes
- Select the blue Adjust button to complete your action(s)
Current adjustments will show under the "Actionable" tab and past adjustments will show under "Historical".
Note: Adjustments must be completed by 11 am CST the following day after the Op was completed regardless of weekends or holidays. If no adjustments or disputes are made, the system will assume the Operator(s) worked the entirety of the shift and will automatically pay them out.