Once you accept an Operator they receive in-app, text, and email notifications of their acceptance. They are required to show up on time or contact the Op contact if they are running late. Veryable holds Operators accountable for attendance, so failure to show up may result in temporary or permanent suspension from the platform.
If the Operator(s) do not show up, please dispute them as a "No Show" and utilize the Backfill feature so there are no disruptions to your operations.
Tip: Keep an eye on bids as they come in and make selections with a 12-hour lead time. This time frame ensures Operators are not accepted last minute while giving them the courtesy to make arrangements so they are prepared for your Op!